Based upon ISO9001:2008 management system,we sets up standard operation guide books towards all operations to realize rule-based target.
Adopting ERP operational system and integrating the workflow condition and data information of business flow process. We can not only record all the information concerning our previous cooperation for your reference, but also conduct necessary data analysis for your decision-making.
Effective training system ensures that each staff performs by procedure, leading to highly consistent results. The conception of strictness and earnest of N2 has deeply rooted in staffs’ hearts as high responsibility and execution are the guidelines of our work
Sales department provides customers with professional and high-quality services, coordinates all recourses to meet their demands and correctly transfer the order demands to the downstream departments.
Purchase deparment follows the orders strictly by customers’ requirements and traces the information for correct delivery.
Quality inspector conducts pertinent testing process according to different products, those meeting the demands only will be stored.
Production department prepares products by customers’ demands. This is how rigorously we treat all the products delivered to customers, and we consider overwhelming demands for quality our due responsibility towards customers
Q: Do you produce all the products yourselves? A: Yes, we produce and wholesale: Bi-xenon projector lens; LED Daytime running light; Fog lamp; Auto LED Headlights;
Q: Why don’t heard about your brand “CYMAUTO” before?
A: We produce products for trading company before.
At the end of 2016, we start to promote brand “CYMAUTO” and sell our producing products;
Q:How is your company scale? A:Head office, one branch and one factories with 00+ workers 100+ workers (Base on 2017)
Q: How is your Products Control? A: Professional QC departments to test each set before delivery;
Test and quality assurance. Our defective rate is 0.2% .Customer could purchase our products with safety.
Customer Service Q: How is the after sales service? A: A huge team which is in charge of after-sales service, also a service hot-line dealing with the complains and feedback s from buyers. China working hours 9:00-18:00 Monday-Friday online service to help buyers solving problem.. Buyers updated market information regularly.
Q: How can you guarantee the exclusive sale for OEM & ODM service?
A: Product mold contract, non-disclosure agreement, exclusive sale agreement will be signed before starting the OEM & ODM project.
Q: How is the Products guarantee?
A: Within warranty time, does not belong to man-made destruction, we will send new product back to you after confirm your providing photos or video;